-
What are the check-in and check-out times?
What are the check-in and check-out times?
Check-in time is usually 15:00 and check-out time is 11:00.
Early arrivals and after check-out, luggage storage and shared showers are available. -
Can I send my luggage in advance?
Can I send my luggage in advance?
When shipping your luggage in advance, please write the "Date of your stay" and the "Name of the representative of your stay (the name of the representative of the reservation)" on the shipping label (Slip).
Courier service to the hotel will be provided by Yamato Transport or Japan Post.
Since delivery to remote islands takes longer than usual, we recommend that you deliver at least 2 days prior to the desired arrival date. -
What credit cards and other payment methods do you accept?
What credit cards and other payment methods do you accept?
Cards handled: VISA, MASTER, JCB, AMERICAN EXPRESS
[QR payment] PayPay
*Cash (foreign currencies are not accepted) -
Shuttle Service
Shuttle Service
We provide transportation to and from Zamami Port for arrival and departure, and to and from the main beaches (Furuzamami Beach and Ama Beach) between 9:00 am and 6:00 pm.
Please inform us of your arrival time in advance for pick-up at the port upon check-in. -
Anniversary Plan
Anniversary Plan
We provide a set includes bed decor for your room, one complimentary beverage at dinner, and message plate.
For more information, please visit our website or contact us. -
Do you have rooms with a view of the ocean?
Do you have rooms with a view of the ocean?
There are no rooms with a view of the ocean.
-
Should I bring my own towel?
Should I bring my own towel?
Towels are provided in your room.
Beach towels are also available for free rental when you go to the beach. -
Can I bring my vehicle to Zamami Island?
Can I bring my vehicle to Zamami Island?
You can bring your own vehicle if you make a reservation in advance on the ferry.
For rates and reservations, please check the website below.
→Zamami Village Official Website | Zamami Village Information (www.vill.zamami.okinawa.jp) -
If I have allergies, can I change my meal?
If I have allergies, can I change my meal?
We apologize for the inconvenience, but please contact the hotel if you have any allergies.
-
Cancellation Fee
Cancellation Fee
Cancellation charges will be applied as follows, calculated from the scheduled stay date.
7 days prior to check-in - 20% of room charge
5 days prior to check-in - 50% of room charge
2 days prior to check-in - 70% of room charge
100% of room charge on the day of stay
*No cancellation fee will be charged in the event of a ship cancellation.
*We will also charge a cancellation fee if the weather forecast up to 4 days in advance is highly uncertain and the flight is expected to be cancelled.
*If you are considering cancelling a flight due to an expected cancellation from 3 days before to the day of the flight, please contact the hotel. -
記事作成中です...
- FAQcategory
- お問合せの多い項目をまとめています Frequently asked questions